Collection: Shipping Policy
Thank you for choosing Vicmoren Store. Our Shipping Policy outlines the details regarding the shipping and delivery of your orders. By making a purchase on our website, you agree to the terms and conditions set forth in this policy.
Order Processing:
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Order Confirmation: Once you place an order with Vicmoren Store, you will receive an order confirmation email. Please review the details in this email to ensure accuracy. If you notice any errors, please contact our customer support team promptly.
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Order Processing Time: We strive to process and dispatch orders within 1 business days of receiving the order, excluding weekends and holidays. However, processing times may vary during peak seasons or promotions.
Shipping Methods:
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Standard Shipping: We offer standard shipping options for domestic and international orders. Standard shipping times vary based on the destination and may range from 3 to 10 business days.
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Expedited Shipping: Expedited shipping options are available for customers who wish to receive their orders more quickly. Costs and delivery times for expedited shipping will be provided at checkout.
Shipping Costs:
Shipping costs are calculated based on the weight of the products, the shipping method selected, and the destination. The total shipping cost will be displayed during the checkout process.
International Shipping:
For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and are not included in the shipping cost. Customs policies vary by country, so please check with your local customs office for more information.
Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can use this information to track the progress of your delivery.
Shipping Delays:
While we strive to meet our estimated delivery times, unforeseen circumstances such as customs delays, natural disasters, or other external factors may cause delays. We appreciate your understanding in such situations.
Incomplete or Incorrect Address:
It is the responsibility of the customer to provide accurate and complete shipping information. If an incorrect or incomplete address is provided, resulting in a failed delivery or return, additional shipping charges may apply to resend the order.
Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at
support@VicMoren.com
844-763-4920
Thank you for choosing Vicmoren Store. We appreciate your trust, and we are dedicated to providing you with a seamless shopping experience